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We're getting ready for Bobo—that's why the customer forum is closing

We are now taking the next step in the development of our website. On September 18, we will close our customer forum to make way for Bobo, our new chatbot, which is scheduled to launch in early October.

Bobo is designed to make it easier to find answers to common questions and get help whenever it's convenient for you.

Ask questions and provide feedback

Do you need help before Bobo arrives? We recommend that you submit your questions and comments using the form provided. That way, your question will be logged as a case with us, and we’ll be able to respond to you. Submit your question there, and we’ll get back to you.
 
Send us your question (if you're a tenant, the best way to do this is through "My Pages")

Report a fault

Service requests must be submitted in a different way. You can do this on My Pages or by calling the Customer Service Center at 0500-47 74 00.

Created: September 21, 2026

Last updated: September 21, 2026, at 12:01 p.m.

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