On the OpenUniverse website, you can see the date your specific property will be transferred.
Support Assistance After 4:00 p.m.
If you are still experiencing problems with your services after 4:00 p.m., please restart your equipment.
The easiest way to do this is to:
1. Unplug the power cord from your service distribution box, TV box, and telephone jack
2. Wait 10 seconds
3. Then plug the power cord back in
If it still doesn't work, call support—but wait until after 4:00 p.m. on the day your property is migrated to contact them. Report the issue with the affected service to Open Universe's migration customer service at 0771-443 900. Business hours are 8:00 a.m.–7:00 p.m.
Who is affected?
If you have one or more services through Open Universe. A large portion of Skövdebostäder’s properties use Open Universe and are affected by the platform change.
However, if you live at Aspö Eko-logi in most of our student housing, you have different service providers and are not affected by the work.
