Under the new system, the survey will be available only in digital format and will be sent out on an ongoing basis throughout the year. As a tenant, you won’t notice any major difference, and you won’t need to respond more than once a year.
This allows us to receive responses on a more continuous basis and address current issues. It also means that we don’t know exactly when you will receive your questions. The survey is still being conducted by the company AktivBo.
In previous years, you’ve been very helpful in responding and sharing your opinions, which is valuable to us. We hope you’ll continue to help us improve by responding to the survey when it arrives in your inbox.