Service Outage Due to Implementation
At the beginning of week 40, we will have a system outage to migrate our database to the new system. During this time, you will not be able to access "My Pages" and therefore will not be able to apply for available properties or respond to offers.
The following dates are affected:
- October 3 – service interruption starting in the late afternoon
- October 4–5 – System Outage
- October 6 – Everything is ready, but you don't recognize it
Offers and Registrations During the Downtime
If you received an offer with a response deadline between October 3 and 5, there’s no need to worry—we’ve extended your deadline, and you can respond by October 6. The apartments currently listed either have a response deadline before the system shutdown or a deadline of October 6.
The app will be deleted
As part of this change, our app will be discontinued. Instead, you can save "My Pages" to your phone's home screen so you can easily access it from there.
Why make a change?
This change is partly to ensure that we have a platform with more modern technology. Going forward, the new system will also give us greater opportunities to communicate with our tenants regarding issues such as service requests. This is the main reason for the change, and we are confident that clearer follow-up and feedback on our service requests—including repair requests—will result in better service for all our customers.
