According to the Tenancy Act, you must never disturb your neighbors, regardless of the time of day. During the day, you must be more tolerant of various types of noise than at night. Late in the evening and at night, it should be relatively quiet, even though it can never be completely silent.
Sometimes it can be difficult to know what counts as a disturbance. You can always call or email Skövdebostäder for advice on how to handle disturbances. Call 0500-47 74 00 and press 4, or email info@skovdebostader.se. If the disturbance occurs in the evening or at night , you can call the security hotline at 0500-43 70 00. They will respond as needed between 11:00 p.m. and 7:00 a.m. As the person reporting the incident, you remain anonymous to the person causing the disturbance, but you must provide your name and apartment number to our security hotline.
All calls to the security hotline are recorded, and if the disturbance is confirmed, the disturbance procedure—which is governed by the Tenancy Act—will be initiated. Confirmed disturbances are documented, and you, as the person causing the disturbance, will receive a warning letter and be charged 1,400 kronor. In the event of multiple confirmeddisturbances , the mattermay be referred to the Rent Tribunal for a decision on whether the lease should be renewed.
Skövdebostäder will respond to you who reported a disturbance by sending an SMS the day after you called the emergency service, stating whether the emergency service has confirmed the disturbance or not.